The complaints came up specifically regarding grainy effects, colors that don’t pop in comparison to other OLED displays on flagship smartphones, and other issues. Now Google has decided to comment on the issues, and clear things up a bit.
Google says that it purposefully decided to use an OLED display that has “a more natural and accurate rendition of colors,” which can be quite the change from what is present on OLED displays, especially those released by Samsung — which is effectively the gold standard for OLED displays at this point. But, Google does say that a change could happen at some point in the future, by way of a software update:
“We designed the Pixel 2 to take advantage of multiple facets of the innovative new POLED technology, including QHD+ resolution with 538 pixels per inch as well as a wide color gamut. One of our design intents was to achieve a more natural and accurate rendition of colors. We know that some people prefer more vivid colors, so we’ve added an option to boost colors by 10% for more saturation. We’ll continue to pay close attention to people’s responses to Pixel, and we will consider adding more display color options through software if that makes the product better.”The fact that Google is listening to the responses from consumers, and is willing to even consider a software update that could add more color options is a good thing. When a phone costs as much as the Pixel 2 XL does, and it is positioned as a flagship device (which it is), then these types of issues can certainly be annoying for consumers.